Platform Slow or Unresponsive
Incident Report for Scale AI
Resolved
This incident has been resolved.
Posted Apr 15, 2022 - 22:16 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 15, 2022 - 21:57 UTC
Update
We are continuing to work with our underlying service providers to resolve the issues impacting Scale's service.
Posted Apr 15, 2022 - 21:35 UTC
Identified
We are actively working with our underlying service providers to resolve the issues impacting Scale's service.
Posted Apr 15, 2022 - 21:00 UTC
Update
We are continuing to investigate the issue.
Posted Apr 15, 2022 - 20:09 UTC
Investigating
We are seeing elevated error rates that may indicate a slow or unresponsive platform. We are currently investigating the issue.
Posted Apr 15, 2022 - 18:20 UTC
This incident affected: API, Platform, Web Application, Quality Assurance, Document AI, and Nucleus.